Why Not Buy™

Why Not Buy

Why Not Buy is a SMS- and chat-based shopper feedback service to help retailers capture in real time the reasons that shoppers leave their store without purchasing.

Data captured includes:

  • Store and location
  • Date and time visited
  • Reason(s) for no purchase
  • Categorization of top reasons for no purchase
  • Shopper contact info, if agree to be contacted

Data are delivered via online dashboard and daily and weekly emails delivered to your inbox.

Understand your customers, translate insight into action.

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