Data Visualization

Maximizing Impact of Monthly Reports

Objective

Bring cross functional stakeholders closer to the customer and broaden the reach of customer insights.

Solution

A monthly insights infographic featuring meaningful and timely stories and supporting data to cut through the clutter of competing dashboards, spreadsheets and reports.

Result

Opt-in readership of 1,359 stakeholders across four brands, including CEO.

Impact

With a cohesive understanding of customer delights and opportunity areas, cross functional teams better coordinated focus areas for improvement.