How do consumers shop for your category and brand in-store? With Shopalong™ In-Store you can identify the touchpoints that drive visits and in-store purchase behavior.
How do consumer shop for your category and brand online? With Shopalong™ Digital you can follow actual digital journeys and identify opportunities to optimize brand consideration and purchase behavior.
ShopalongTM Omni-Channel follows consumers in-store and online to give you a granular and complete view of the omni-channel purchase path from a single verified and opt-in data source.
We will help you take your CX program to the next level with advanced analytics and infographic reporting that will provide maximum impact and value across your organization.
Capture reasons why visitors to your store leave without purchase and uncover opportunities to optimize your in-store customer experience.
8 in 10 CPG shoppers are considering multiple brands or don't have a brand in mind. Google enlisted Purchased to identify influential touchpoints along the CPG shopper journey.
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How can the experiences of in-store non-purchasers be captured to identify purchase barriers and mitigate lost opportunity?
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We joined 600 European consumers as they shopped for and purchased a mobile phone. The role of a manufacturer's own website might surprise you.
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