Translating Customer Data
Into Customer Connections

We deliver holistic customer understanding and business driving insights that can be translated into action.

 

Custom Research

Custom Research

Studies requiring innovative methodologies and approach. We leverage the best tools to meet your specific business objectives.

Data Visualization + BI Tools

Data Visualization Tools

Create impact and inspire action with relevant and accessible reports that grab stakeholder attention.

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Advanced Analytics

From advanced predictive modeling to inferential statistics, we have the expertise to support your research with advanced analysis techniques. 

Highlights

Identifying Influential Touchpoints

8 in 10 CPG shoppers are considering multiple brands or don't have a brand in mind. Google enlisted Purchased to identify influential touchpoints along the CPG shopper journey.

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Tracking Non-Purchaser Experience

How can the experiences of in-store non-purchasers be captured to identify purchase barriers and mitigate lost opportunity?                                   

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ThinkCX: Boston

Learn how to develop employee engagement with CX data and insights in a workshop hosted by Purchased, Medallia and Strativity.                                                             

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Understand your customers, translate insight into action.

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