Uncover the Impact of your Customer's Behavior

By combining innovative methodology with expertise in qualitative
and quantitative data, we connect your customer's experience
and behavior to business impact

Highlights

Identifying Influential Touchpoints

8 in 10 CPG shoppers are considering multiple brands or don't have a brand in mind. Google enlisted Purchased to identify influential touchpoints along the CPG shopper journey.

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Tracking Non-Purchaser Experience

This retail case study shows illustrates how in-store non-purchase reasons can be captured, quantified and prioritized to mitigate lost opportunities and revenue.                                  

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Manufacturer's Website Impact

We joined 600 European consumers as they shopped for and purchased a mobile phone. The role of a manufacturer's own website might surprise you.

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Understand your customers, translate insight into action.

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